Privacy Policy
Effective Date: 21 Jan 2025
Last Updated: 21 May 2025

1. Introduction
   Welcome to Vivid Tech Solutions Uganda (“Company”, “we”, “our”, “us”)! We are committed to
   protecting your personal information and your right to privacy. This Privacy Policy explains how we
   collect, use, disclose, and safeguard your information when you visit our website vividtechug.com,
   including any other media form, media channel, mobile website, or mobile application related or
   connected thereto (collectively, the “Site”). Please read this privacy policy carefully.
2. Information We Collect
   We may collect information about you in a variety of ways. The information we may collect on the
   Site includes:
   Personal Data
   Personally identifiable information, such as your name, shipping address, email address, and
   telephone number, and demographic information, such as your age, gender, hometown, and
   interests, that you voluntarily give to us when you register on the Site or when you choose to
   participate in various activities related to the Site.
   Derivative Data
   Information our servers automatically collect when you access the Site, such as your IP address,
   browser type, operating system, access times, and the pages you have viewed directly before and
   after accessing the Site.
   Data From Social Networks
   User information from social networking sites, such as [Facebook, Google+, Twitter, etc.], including
   your name, your social network username, location, gender, birth date, email address, profile picture,
   and public data for contacts, if you connect your account to such social networks.
   Mobile Device Data
   Device information, such as your mobile device ID, model, and manufacturer, and information about
   the location of your device, if you access the Site from a mobile device.
   Vivid Tech solutions ‘U’ Ltd,
   Nalukwago complex oppt ssenana, Kampala, Uganda
   Business ID: 80020001254006
   Phone: 0759829607 / 0200915645 / 0781829607
   Web: www.vividtechug.com
   Email: vividtech18@gmail.com

Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your
account to the third party and grant the Site permission to access this information.

3. Use of Your Information
   Having accurate information about you permits us to provide you with a smooth, efficient, and
   customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and send you related information.
• Deliver targeted advertising, coupons, newsletters, and other information regarding
  promotions and the Site to you.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.

3. Disclosure of Your Information
   We may share information we have collected about you in certain situations. Your information may
   be disclosed as follows:
   By Law or to Protect Rights
   If we believe the release of information about you is necessary to respond to legal process, to
   investigate or remedy potential violations of our policies, or to protect the rights, property, and
   safety of others, we may share your information as permitted or required by any applicable law, rule,
   or regulation.
   Third-Party Service Providers
   We may share your information with third parties that perform services for us or on our behalf,
   including payment processing, data analysis, email delivery, hosting services, customer service, and
   marketing assistance.
   Marketing Communications
   With your consent, or with an opportunity for you to withdraw consent, we may share your
   information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and
descriptions of your activity.
Online Postings
When you post comments, contributions, or other content to the Site, your posts may be viewed by
all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These
companies may use information about your visits to the Site and other websites that are contained
in web cookies to provide advertisements about goods and services of interest to you.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to
honor this Privacy Policy.
Business Partners
We may share your information with our business partners to offer you certain products, services, or
promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting
general business analysis.

5. Tracking Technologies
   Cookies and Web Beacons
   We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to
   help customize the Site and improve your experience. When you access the Site, your personal
   information is not collected through the use of tracking technology.
   Internet-Based Advertising
   Additionally, we may use third-party software to serve ads on the Site, implement email marketing
   campaigns, and manage other interactive marketing initiatives.
6. Third-Party Websites
   The Site may contain links to third-party websites and applications of interest, including
   advertisements and external services. Once you have used these links to leave the Site, any
   information you provide to these third parties is not covered by this Privacy Policy.
7. Security of Your Information
   We use administrative, technical, and physical security measures to help protect your personal
   information. While we have taken reasonable steps to secure the personal information you provide
   to us, please be aware that no security measures are perfect or impenetrable.
8. Policy for Children
   We do not knowingly solicit information from or market to children under the age of 13. If we learn
   that we have collected personal information from a child under age 13 without verification of
   parental consent, we will delete that information.
9. Controls for Do-Not-Track Features
   Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or
   setting you can activate to signal your privacy preference not to have data about your online
   browsing activities monitored and collected.
10. Options Regarding Your Information
    You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.
  Upon your request to terminate your account, we will deactivate or delete your account and
  information from our active databases.

5. Contact Us
   If you have questions or comments about this Privacy Policy, please contact us at:
   Vivid Tech Solutions Uganda Limited
   Email: info@vividtechug.com OR vividtech18@gmail.com
   Phone: +256759829607 / +256781829607
   Address:
   Plot83 Semawata Road, Kampala, Uganda
   Or at Nalukwago complex opposite ssenana, Kampala, Uganda